Customer orders
For individual orders, the fastest method is to prepare the cart, continue to the order page, then send the request via WhatsApp or Zalo.
Tip: the order page already prepares a cleaner message with your cart details.
Info & Policies
Contact DOKY
Orders, retail inquiries and product questions
DOKY works through direct conversation. For orders, color checks, retail questions or delivery coordination, use the channels below.
Individual orders
Use the site, prepare your cart, continue to the short order page, then send the request through WhatsApp or Zalo.
Retail partners
For boutiques, concept stores or travel retail, use the retail page or direct contact.
Address use
This is a contact point, not an open retail storefront or public pickup address.
Retail / wholesale
For boutiques, concept stores, travel retail or opening orders, use the retail page or contact DOKY directly.
DOKY can discuss opening quantities, product angle and the easiest way to start.
Main contact details
WhatsApp / Zalo
+84 389 886 540
Instagram
@doky_vn
Messages are preferred before any delivery arrangement.
Address
DOKY contact / production address
Long Bien, Hanoi, Vietnam
This area should be treated as a contact / production area, not as an open walk-in retail store.
What to include in your message
- The collection or product you want.
- The color and quantity.
- Whether it is an individual order, a gift, or a retail inquiry.
- Your district / area in Hanoi. The exact address can be shared after confirmation.
Clear, direct messages help DOKY reply faster and confirm the order in fewer back-and-forth steps.